Use of information
This website is published by Kielder Water & Forest Park Development Trust (KWFPDT) (“we”) - formerly Kielder Partnership. We are a registered charity working to develop Kielder Water & Forest Park as an inspirational place for leisure, exploration and fun. Members are the Calvert Trust Kielder, Forestry Commission, Kielder Observatory Astronomical Society, Northumberland County Council and Northumbrian Water.
We will not collect any information about individuals, except where it is specifically and knowingly provided by you. Examples of such information are:
- Your name
- Your address
- Your mobile telephone number
- Your email address
- Financial details so we can manage your payment for our services
The information collected will be used to process payments, send you the information you have requested and to provide information that may be useful to you. This may include information about the Trust’s and our members’ work, events and activities and to improve our services to you.
We also work with trusted partners who provide services to us, including but not limited to, web hosting, data analysis, taking payments, e-mailing and other services of an administrative nature. Your contact information is shared with such third parties exclusively for the purposes of providing such services. We require service providers to agree to use our customer data strictly for the purposes of providing services on our behalf and to not use it for their own purposes.
We may share non-personal aggregate statistics (group) data about our site visitors' traffic patterns with members or other parties. However, we do not sell or share any information about individual users outside the partnership.
Users 16 and under
If you are aged 16 or under, please get your parent or guardian's permission beforehand whenever you provide personal information to this website. Users without this consent are not allowed to provide us with personal information.
In addition to the partnership’s safeguards, your personal data is protected in the UK by the Data Protection Act. This provides amongst other things that the data we hold about you should be processed lawfully and fairly. It should be accurate, relevant and not excessive. The information should be kept up to date, where necessary, and not retained for longer than is necessary. It should be kept securely to prevent unauthorised access by other people. You have the right to see what is held about you and correct any inaccuracies. Currently there is a £10 fee payable (set by law). This will be waived if any of the information which we hold is incorrect.
Any changes to this policy will be posted here.
As you may be aware, no data transmission over the internet can ever be entirely secure. As a result, while we will use reasonable endeavours to protect your personal information, we cannot guarantee the security of your personal information and the use of the site is at your own risk.